1) Introduction to functions: the campus e-card is like an E-wallet, and can be used at canteens, bathhouses and stores which are authorized by the university and connected to the campus e-card system.

2) Basic operation: first, the staff will enter the charge into the POS machine; second, when the charge is confirmed, the consumer presses the e-card close to the POS machine; then, when the machine tinkles, the charge has been deducted; the e-card can't be removed until the machine tinkles, or your account will be frozen by the system; last, remove the card and the deal is finished.

3) Usual Problems:

① After the e-card is pressed close to the POS machine, the machine tinkles continually.

This means that the charge hasn't been deducted, please check it as follows: first, ask the workers press the "clear" key and "9" key at the same time on the POS machine; then, the e-card number of the previous transaction, the balance before the consumption, and the charge will be shown on the screen of the machine, which can help you check whether charge has been deducted.

If the charge has not been deducted successively, the consumer is required to press the e-card close to the POS machine again.

② After the e-card is pressed close to the POS machine, the machine has a reaction, but cannot be used for consumption.

In this case, your e-card may have been reported lost or been frozen. And what you need to do is just release the loss or unblock the card. Please see the detailed operating approaches below.

③ After the e-card is pressed close to the POS machine, the machine has no reaction.

This means the e-card has been damaged. Please go to the campus e-card service center to apply for a new card. See the reapplication procedures below.

④ After the e-card is pressed close to the POS machine, "1" or 4 "d" s are shown on the screen.

The sign means that the e-card has been damaged, or it is an illegal card. Please go to the campus e-card service center to apply for a new card. See the reapplication procedures below.