1) Introduction to functions: the campus e-card can serve as an electronic certificate. On the platform of unified identity authentication, all kinds of integrated management information systems of the university can employ electronic identity authentication and you can get through all these access control systems by means of campus e-card.

2) Basic operation: first, press the e-card close to a card reader; after that, the machine will give a tinkle, which means the access control is unblocked.

3) Usual problems:

① After the e-card is pressed close to the card reader, the machine has a reaction, but the door is still closed.

If your campus e-card is reported lost, frozen or is not authorized, the access control will not be lifted. If your e-card is reported lost or is frozen, you can cancel the loss report or unlock the card. Please see the detailed operating methods below. If your card is not authorized, please contact the campus district office (i.e. the Student Affairs Hall on the first floor of Block1, District 2 of Tianma Student Residential Area).

② After the e-card is pressed close to the card reader, the machine has no reaction.

It means that the e-card has been damaged. Please go to the campus e-card service center to apply for a new card. See the reapplication procedures below.

③ Before the e-card is pressed close to the card reader, the machine beeps continuously or shows three letters "OEM".

It means the card reader doesn't work normally. Please contact the dormitory supervisor.